About us

We are a Canadian security services provider specializing in risk-informed programs for public and private sector clients. Our approach is simple:

  • Listen first: Understand your operations, culture, stakeholders, and risk profile.
  • Design with intent: Build clear post orders, escalation pathways, and KPIs.
  • Execute with precision: Staff with trained, licensed professionals and proactive oversight.
  • Improve continuously: Use data to refine staffing, routes, and responses.

A Mission Beyond Security

At SSG, our mission extends far beyond traditional surveillance. We’re committed to building safer environments through proactive crime prevention and meaningful community engagement. Instead of reacting to incidents, we anticipate risks and respond with strategic action.

Our Vision

We believe true security is built on trust, collaboration, and a relentless commitment to excellence. Our vision is to foster safer communities by delivering comprehensive protection that blends human expertise with cutting-edge technology. When you choose SSG, you’re not just hiring a security provider—you’re partnering with a team that goes above and beyond to safeguard your people, your property, and your peace of mind.

How We Work

  1. Discovery and Site Assessment
  • Walkthroughs, stakeholder interviews, review of prior incidents and local crime trends
  • Identification of risk by time, area, and activity; preliminary threat model
  1. Program Design
  • Post orders, staffing matrix, patrol routes, escalation protocols, and KPI definitions
  • Technology integration (checkpoints, alarms, cameras) with clear ownership and alerts
  1. Mobilization
  • Recruitment and selection based on site profile
  • Site orientation, tabletop exercises, and emergency procedure alignment
  • Communications setup: radios, call signs, dispatch protocols, and reporting templates
  1. Operations and Oversight
  • Field supervision, scheduled quality checks, and surprise audits
  • Real-time dispatch support and structured escalation to client stakeholders
  1. Continuous Improvement
  • Reviews of incident data, heat maps, and service levels
  • Adjustments to staffing, patrol patterns, and SOPs based on evidence

Industries We Serve

  • Commercial office and mixed-use properties
  • Industrial, logistics, and warehousing
  • Retail and shopping centres
  • Construction, utilities, and infrastructure
  • Education (K‑12 and post-secondary) and healthcare
  • Hospitality, entertainment, venues, and events
  • Municipal facilities and crown corporations
  • Film and television production

Professional Standards

  • Provincial licensing compliance in every jurisdiction of operation
  • Liability insurance and WSIB/WCB coverage as applicable
  • Background screening, reference checks, and code-of-conduct adherence
  • Respectful, bias-aware service and trauma-informed customer interactions
  • Documented SOPs, site orders, and auditing for consistency and risk control